CFSP
Certified Full-Service Professional Designation

Role:
Design Director & Brand Architect

Scope:
Full brand ecosystem launch for a new professional designation program for real estate agents

Scale:
Logo suite, LMS course design, web, print advertising, third-party partnerships, social, email, and full campaign creative produced by a dedicated design team

Challenge:
Establish a new professional credential from scratch with enough visual authority and brand depth to be taken seriously in a competitive real estate market, while serving both agents and broker-owners across every touchpoint.

Approach:
Directed the visual system my team built on a navy, white, and green palette designed to signal credibility and professionalism, then extended it consistently across the full brand ecosystem. I directed creative decisions from the logo and badge system through course graphics, guest expert web features, and advertising, with my team executing the designs.

Execution:
Directed creative vision and led a dedicated design team through concurrent production across LMS design, presentations, modules, objection-handling tools, print advertising, and social assets. Managed timelines, creative reviews, quality control, and cross-departmental coordination to ensure a cohesive, market-ready launch.

Outcome:
Delivered a complete designation program with a polished, consistent visual system across every consumer and professional touchpoint: logo and badge system, LMS course content, web, print, email, social, and advertising creative, produced by my team under my direction.

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Design Operations at Scale

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AI Training: Brand, Collateral & Product